Water Damage Restoration Toronto

Water Damage Restoration

When ONT Restoration arrives at the scene we start by evaluating health concerns and safety hazards, our main concern is your well being if your property is not safe to remain at we will arrange transportation and housing/hotel accommodations for you and your family. So we can know you are safe and comfortable while we bring your property back to its pre loss state.

Next we determine the source of water intrusion and the category of water damage and cleanup.

There are 3 categories of water damage:

CATEGORY 1 is odorless water from a clean source with no substantial risk of causing sickness or discomfort. To make sure the situation remains a category 1 immediate action must be taken to prevent water from being present for an excessive period of time and the affected area must be clean and well maintained.

Examples: Sink overflow, appliance malfunction, broken water supply lines

CATEGORY 2 water is contaminated physically, chemically or biologically. For the situation to remain a category 2 water must not be allowed to dwell in the structure for an extended period of time.

Examples: Toilet bowl overflow if it contains urine, dishwasher or clothes washer discharges, water bed leaks, aquarium leaks and water that enters the structure from hydrostatic pressure (from below grade). If a structure is affected by category 2 water, special steps and procedures must be taken in order to restore the property to a pre loss state. This procedure does not only involve drying but cleaning procedures must be employed before the drying process can be completed.

Our team will prevent growth of microorganisms by employing the appropriate antimicrobials and completely cleaning all affected material using safe and environmentally friendly cleaners and disinfectants, we then thoroughly and rapidly dry all affected areas using the latest and most advanced dehumidifiers and air blowers while using thermal imaging and infrared cameras to ensure and track our progress.

CATEGORY 3 is water intrusion that results from a grossly unsanitary source that could be carrying pathogenic disease causing agents.

• We will remove contaminants and ensure they don’t spread
•  Deodorize the area for sewage odor control
• Cleanup and rinse
• Apply disinfectant-cleaner and all surfaces will be agitated with a scrub brush
• Cleanup and rinse for a second time
• Repeat disinfectant-cleaner application

Examples: sewer or septic system discharge from toilets, or floodwaters that intrude a structure.

Employee and occupant health and safety are our first priority on every job, we mark and post hazard signs by all the affected areas, and we will arrange transportation and other accommodations for the clients if the area is dangerous and uninhabitable.

This type of water is HIGHLY UNSANITARY, this situation requires special procedures to clean and decontaminate. CALL US IMMEDIATELY 416-819-5000 we will show up with the right team and the right expertise to make you happy.

Flood Damage Cleanup

Water damage can occur from a lot of things from a broken dishwasher to a cracked pipe. While the water itself may be clean if the water damage is left untreated a host of problems could occur. Water loss reveals itself in a naturally higher water bill as well as damage to your home. Water damage can weaken the structure causing cracks in your foundation, can lead to mold growth and water sensitive furniture turning white from the prolonged contact. Depending on how severe the water damage is it may be best to leave the home. A lot of insurance policies cover water damage cleanup as well which can be useful when you need professional help to deal with the mess.

Our professionals make sure we understand the extent of the damage to your home. We use water detection equipment to determine the affected areas as well as the source of the water leak. We then plug the water source and get rid of anything that cannot be restored. After extracting all the water from the home and disinfecting all the items we check on the structure of the home for any imbalance that needs to be fixed. When the major water clean-up is done we will get rid of any unpleasant odors that occurred from the water damage. We will leave drying equipment to reduce the humidity in your home and lower the possibility of mold or bacteria growing and check it regularly to ensure your home is drying properly.

Sewer Backup Cleanup

Sewer backups occur if a sewer line gets blocked or damaged. This can be dangerous because the wastewater that comes back to your home can bring health risks due to the bacteria in it. Sewer backups need to be cleaned immediately. You’ll recognize a sewer backup if you notice a problem with the drain such as sewage odors, a slower draining of water, a bubbling drain, drain clogging, etc. If this does occur, call for help, turn off the electricity, open the windows to ventilate the area, and get everyone out of the home to reduce health risks. Sewer backups may be included in your home insurance so contact the company for more details.

Our cleaners will enter your home and start removing the sewage water. We will isolate all the contaminated items in one area so we can sanitize them later. Anything, for example, the floor, carpets wall, etc that has been affected by the sewer water will be removed and if it can be treated it will be. If not these materials will be replaced. We will do a deep clean of your home to disinfect everything properly and start drying everything quickly so as to not let mold grow in the area. We will also offer a through checkup of your home after the fact to ensure everything has been taken care of. You need a professional when it comes to sewer backup cleaning so choose us.